Privacy Policy

Terms And Conditions

Welcome toRootsGoods.com, RootsGoods Private Limited provides access to the https://www.rootsgoods.com/ website (the “Website”) to you subject to the conditions set out on this page.

Please read these conditions carefully before using the https://www.rootsgoods.com/ website. By using the RootsGoods.com website, you signify your agreement to be bound by these two types of conditions.

Conditions of Use

Conditions of Sale: These “Conditions of Use” constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Conditions Of Use :

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the “PROFILE” area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use or business purposes like preprocessing, but not for secondary trading without the technical value addition, with just hand change profit. RootsGoods.com reserves the right to refuse access to the website, terminate accounts, and remove or edit content at any time without notice to you.

Privacy

Please review our Privacy Notice, which also governs your visit to https://www.rootsgoods.com/, to understand our practices. The personal information/data provided to us by you during the course of usage of https://www.rootsgoods.com/ will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

At https://www.rootsgoods.com/, accessible from https://www.rootsgoods.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://www.rootsgoods.com/ and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect at https://www.rootsgoods.com/. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the ”https://www.privacypolicygenerator.info”.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Access To RootsGoods.Com

We will do our utmost to ensure that the availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

License For Website Access

Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, RootsGoods Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching)         or modify it, or any portion of it, except with express wrote consent of RootsGoods Private Limited and/or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of RootsGoods Private Limited and/or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of https://www.rootsgoods.com/ and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising RootsGoods Private Limited’s or its affiliates’ names or trademarks without the express written consent of RootsGoods Private Limited and/or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by RootsGoods Private Limited and/or its affiliates, as applicable.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of RootsGoods.com as long as the link does not portray RootsGoods Private Limited, RootsGoods.com, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any https://www.rootsgoods.com/ logo or other proprietary graphic or trademark as part of the link without the express written consent of RootsGoods Private Limited and/or its affiliates, as may be applicable.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

1. Provide, operate and maintain our website

2. Improve, personalize, and expand our website

3. Understand and analyze how you use our website

4. Develop new products, services, features, and functionality

5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

6. Send you emails

7. Find and prevent fraud

Log Files

https://www.rootsgoods.com/ follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of https://www.rootsgoods.com/.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on https://www.rootsgoods.com/, which are sent directly to users browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that https://www.rootsgoods.com/ has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

https://www.rootsgoods.com/’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers’ respective websites.

Parties other than RootsGoods Private Limited and its affiliates may operate stores, provide services, or sell product lines on RootsGoods.com. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. RootsGoods OPC Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third parties. You can tell when a third party is involved in your transactions, and we may share customer information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to

Request that a business that collects a consumer’s personal data discloses the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. We will do our utmost to ensure that the availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use or business purposes, but not for trading purposes without the technical value addition. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim all responsibility and liability in that regard. We shall even not mediate any dispute or disagreement between you and the sellers or producer of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with RootsGoods nor shall RootsGoods have any obligations or liabilities in respect of any transactions on the website.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not RootsGoods.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

1) For fraudulent purposes, or in connection with a criminal offence or other unlawful activity

2) To send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling, or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam

3) To cause annoyance, inconvenience or needless anxiety.

Intellectual Property Claims

RootsGoods Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us through our Contact page.

Claims Against Objectionable Content

Because https://www.rootsgoods.com/ lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, RootsGoods.com operates on a “notice and takedown” basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (” Objectionable Content “), please notify us immediately by following at our contact page. Once our internal procedure is followed, RootsGoods.com will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.

Indemnity And Release

You shall indemnify and hold harmless RootsGoods Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release RootsGoods Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Communications

When you visit RootsGoods.com or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Other Businesses

Parties other than RootsGoods Private Limited and its affiliates may operate stores, provide services, or sell product lines on https://www.rootsgoods.com/. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. RootsGoods OPC Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third parties. You can tell when a third party is involved in your transactions, and we may share customer information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.

Children

Use of https://www.rootsgoods.com/ is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use RootsGoods.com only with the involvement of a parent or guardian.

Alteration Of Service Or Amendments To The Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights. When you visit RootsGoods.com or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Wavier

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law And Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.

Our Details

This website is operated by RootsGoods Private Limited. For the https://www.rootsgoods.com/ website, you could contact us by visiting: https://www.rootsgoods.com/ contact-us.

Procedure For Making Claims Of Right Infringements

If you believe that your rights are being infringed, you may contact us on the Contact-us page.

Use Of The RootsGoods Software

You may use RootsGoods Software solely for purposes of enabling you to use and enjoy the RootsGoods Services as provided by RootsGoods, and as permitted by the Conditions of Use, these RootsGoods Software Terms and any Terms. You may not incorporate any portion of the RootsGoods Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the RootsGoods Software or otherwise assign any rights to the RootsGoods Software in whole or in part. You may not use the RootsGoods Software for any illegal purpose. We may cease providing any RootsGoods Software and we may terminate your right to use any RootsGoods Software at any time. Your rights to use the RootsGoods Software will automatically terminate without notice from us if you fail to comply with any of these RootsGoods Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain RootsGoods Software that are specifically identified in related documentation may apply to that RootsGoods Software (or software incorporated with the RootsGoods Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any RootsGoods Service is the property of RootsGoods and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

RootsGoods Software Terms

Use Of The RootsGoods Software

You may use RootsGoods Software solely for purposes of enabling you to use and enjoy the RootsGoods Services as provided by RootsGoods, and as permitted by the Conditions of Use, these RootsGoods Software Terms and any Terms. You may not incorporate any portion of the RootsGoods Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the RootsGoods Software or otherwise assign any rights to the RootsGoods Software in whole or in part. You may not use the RootsGoods Software for any illegal purpose. We may cease providing any RootsGoods Software and we may terminate your right to use any RootsGoods Software at any time. Your rights to use the RootsGoods Software will automatically terminate without notice from us if you fail to comply with any of these RootsGoods Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain RootsGoods Software that are specifically identified in related documentation may apply to that RootsGoods Software (or software incorporated with the RootsGoods Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any RootsGoods Service is the property of RootsGoods and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

Use Of Third Party Services

When you use the RootsGoods Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the RootsGoods Software, whether in whole or in part or create any derivative works from or of the RootsGoods Software.

Updates

In order to keep the RootsGoods Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Conditions Of Sale (Between Sellers And The Buyers)

Please Read These Conditions Carefully Before Placing An Order For Any Products With The Sellers (“We” Or “Our” Or “Us”, Wherever Applicable) On The RootsGoods.Com (The Website). These Conditions Signify Your Agreement To Be Bound By These Conditions

In addition, when you use any current or future RootsGoods.com service (eg: Marketplace or Auctioning Service, Trading services), you will also be subject to the terms, guidelines and conditions applicable to that service (“Terms”). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.

Conditions Relating To The Sale Of Products To You

This section deals with conditions relating to the sale of products on the website by us to you.

Our Contract

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation Email is an acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer and conclude the contract of sale for a product ordered by you, when the product is dispatched to you, you could track the product live. Only when we update the product pick up status as ‘On Road’ you could find the status on the transaction table at your personal profile.

Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal/personal purpose or business purpose, but not for trading purpose without any technical value addition, but just hand change trading purpose. You authorize us to declare and provide a declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

You can cancel your order for a product at no cost at any time before we update the ‘On Road” for a particular transaction.

Returns

Return of the product by the buyer could be performed, only when the buyer confirms the return order within two days via email through the contact page.

Pricing And Availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Health & Safety

https://www.rootsgoods.com/ is not responsible for any health and safety hazards if any before or after or during the transaction of the products. However we ensure our users, sellers logistics company or buyers would follow their industry standards of Health and safety measures, specified by Indian law.

Children

Use of RootsGoods.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

Communications

When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

Alteration Or Amendments To The Conditions

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law And Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.